ATF The Rotech Trust ABN 79 543 504 639
Based on many years of experience we have found 98% of all initial warranty claims are the result of incorrect mechanical installation, incorrect wiring, misunderstanding of installation instructions, fitting of faulty or incorrectly specified accessories.
Most technical issues can be resolved by our technical team over the phone or by email. However, if this is not possible:
The guarantee period for various products is detailed below and commences on the date the relevant Products were despatched or supplied to the Customer.
|TriStar F21 Full Height Turnstile||60 months on the mechanism and controls
12 months on the frame
|Sentinel SE4 Boom Gate||36 months on the motor and controls
12 months on the cabinet
|All Centsys products (includes D5Evo, D10, Sector,
Vantage, Vert x I5, Photon PE beams, Smart guard keypads, Nova remotes)
12 months for batteries
|All other items listed on the website||12 month warranty from date of supply|